Change Your Call Sign

Updating Your Call Sign:

• After the FCC has granted your new call sign, notify your team lead(s) and all VECs with which you are accredited of the change. ExamTools automatically updates.

Important Notes:

• Wait for your existing ExamTools account to update and do not create a new account when you get a new call sign. Creating multiple accounts will cause not only future problems for you, but delays as well.
• Confirm that your call sign has been updated in the profile of both your production and sandbox accounts, if you have one.
• ExamTools automatically syncs with the FCC and VECs. ExamTools staff does not need to be notified of the call sign change.
• Your ExamTools account may to continue to work normally for a bit (under old call sign), then not work (accreditation with old call sign removed), then work again (accreditation with new call sign added) as it transitions to the new call sign.
• If your ExamTools account continues works under your old call sign, do not use your account or sign paperwork. Best practice would be to make sure that you do not appear on any sessions while the account is in transition.
• After the account has been updated, your old call sign may still reappear on a session, if a lead clones a session that you were on in the past. If that happens, have them delete you and add you back.
• You will likely not be able to participate in exam sessions until your ExamTools account is completely updated. Check with your team lead.
• Since being added to and viewing sessions will be an issue, you may consider just taking a break from assisting with exams.
• Expect to wait a few days to a week for this change over to happen. The delay is often on the VEC side and they should be given time to process the change.
• All of your accreditations will appear under Volunteer Examiner Credentials in your Profile.